Customer Service

SHIPPING INFORMATION

U.S. And Canada: FREE
International: Please contact us for pricing.
Custom-style hairpieces: Ship within four to six weeks after purchase.
Pre-styled hairpieces: Ship within two weeks after purchase.
For all other requests, visit our contact page to speak with a representative.

SERVICES

At the online wig salon, we produce hairpieces that are easy and convenient to maintain. Our professional colorists and stylists offer a number of services, including:

  • Wash and set
  • Styling
  • Perms
  • Cuts
  • Recuts
  • Highlights
  • Lowlights
  • Custom Color
  • Custom Cap Sizing

For pricing information or to receive any of these services, please contact us via our CONSULT page.

CUSTOM CAP SIZE

All cap sizes are made custom in order to provide you the best fit possible.

To measure, follow these steps:

  1. Place tape measure at the desired hairline on forehead. Run measuring tape along and down the middle of the head stopping at the desired hairline at the nape of the neck.
  2. Place measuring tape at the top of left ear. Run measuring tape flat against the scalp over the top of the head stopping at the top of right ear.

Our professionals will contact you for more precise measurements, if required.

COLOR AND LENGTH

When ordering, please verify the style number, color number, and length you would like.

To measure the length you would like your hairpiece to be, place tape measure on the top, center of head. Run tape measure to where you want hair to stop.

PRICING INFORMATION

For all cut and styled hairpieces, prices are listed on our online store.

Please contact us directly for any questions or concerns regarding: a pre-styled hairpiece, a custom-design hairpiece, a hairpiece in need of custom styling, an in-store appointment, or you have a wholesale account.

TERMS AND CONDITIONS

At the online wig salon, we ensure all of our hairpieces are made from high-quality, human hair and cut and styled by professionals in the hair industry. A one-year warranty is eligible on all hairpieces that are maintained per our provided instructions.

If you are in need of an adjustment, you have sixty days after purchase to do so.

If you are not satisfied with your purchase, returns and exchanges are available within seven days of purchase. All items must be returned in their original condition and packaging.

PRIVACY POLICY

All personal information provided while shopping is used solely for processing orders; we do not disclose any personal information to other parties.